At Weber Shop, we understand that getting your grilling gear quickly and reliably is as important as the quality of the products themselves. Whether you’re a home grill master preparing for a weekend barbecue or a professional chef in need of essential equipment, our delivery options are designed to meet your needs. Based in Houston, Texas, we ship worldwide (excluding select remote areas in Asia and other regions) to bring authentic American grilling culture right to your doorstep.

Order Processing Time

We know you’re eager to start grilling, so we strive to process all orders within 1-2 business days. During peak seasons or promotional events, processing might take a bit longer, but we’ll keep you updated via email. Once your order is processed and shipped, you’ll receive a tracking number to monitor your delivery in real-time.

Shipping Options

We offer two convenient shipping methods to suit your timeline and budget. Both options ensure your items are handled with care, from our warehouse to your home.

Shipping Method Cost Delivery Time Best For
Standard Shipping
(via DHL or FedEx)		 $12.95 10-15 days after shipment Grillers who want a balance of speed and affordability, perfect for time-sensitive needs like replacement parts before a big event.
Free Shipping
(via EMS)		 Free on orders over $50 15-25 days after shipment Budget-conscious customers ordering bulk items or non-urgent supplies, such as charcoal, pellets, or accessories for future use.

Pro Tip: For the fastest delivery, choose Standard Shipping if you’re stocking up for a barbecue party or need a critical part like a burner or grill cover. If you’re planning ahead, Free Shipping is a great way to save on larger orders.

Returns and Refunds

Your satisfaction is our priority. If you’re not completely happy with your purchase, you can return it within 15 days of delivery. Please ensure items are in original condition with tags attached. Contact our support team at [email protected] to initiate a return. Refunds will be processed once we receive the item, typically within 5-7 business days.

Note: Due to the nature of grilling equipment, certain items like charcoal lighters or opened cookbooks may not be eligible for return unless defective. Check our full policy for details.

Why Choose Weber Shop for Delivery?

As your trusted partner in outdoor cooking, we go the extra mile to ensure a seamless delivery experience:

  • Global Reach with Local Care: From Houston to homes worldwide, we package each order with the same attention we’d give our own grills.
  • Flexible Payment Options: Pay easily with Visa, MasterCard, JCB, or PayPal—secure and convenient for international customers.
  • Expert Support: Have questions about delivery? Our team is here to help at [email protected]. We’re passionate about grilling and committed to your satisfaction.

Ready to elevate your outdoor cooking? Explore our curated collection of grills, accessories, and parts, and take advantage of our limited-time offers. At Weber Shop, we’re not just delivering products—we’re delivering memories, one sizzle at a time.